Welcome to the BTM Global Blog!
Here you’ll find our perspective on industry news and trends, the latest happenings at BTM Global, and a window into our dynamic team members and culture.
Gourmet International Gets a Much-Needed Distributor ERP System Upgrade
Gourmet International Gets a Much-Needed Distributor ERP System Upgrade Upgrading an antiquated system works best when there’s a strong plan in place. Recently, BTM Global worked with Gourmet International, a Family-Owned Importer and Distributor of Specialty Food & Beverages… Read More
Meet the Team: Lac Pham, Oracle NetSuite VN Practice Manager
Meet the Team: Lac Pham, Oracle NetSuite VN Practice Manager At BTM Global, our work goes beyond integrations and technology. We prioritize our relationships, building strong connections with our clients and colleagues. Our “Meet the Team” series introduces you… Read More
Buy Now, Pay Later: Breaking Down This Popular Payment System
Buy Now, Pay Later: Breaking Down This Popular Payment System Layaway, allowing customers to put down a deposit to hold an item until they can pay in full, is becoming a thing of the past. In today’s world, retail… Read More
Scalability & Customer Satisfaction: How and Why to Invest in a Help Desk
Scalability & Customer Satisfaction: How and Why to Invest in a Help Desk In recent years, a high percentage of store closures have been partly due to a lack of loyal repeat customers and the ability to service customers to… Read More
Meet the Team: Raphael Gomes Lead Technical Engineer
Meet the Team: Raphael Gomes, Lead Technical Engineer At BTM Global, our work goes beyond integrations and technology. We prioritize our relationships, building strong connections with our clients and colleagues. Our “Meet the Team” series introduces you to the… Read More
From the CEO: 2023 Year in Review and a Look Ahead
From the CEO: 2023 Year in Review and a Look Ahead Kimberly Berneck, President and CEO This year was a transformational one for BTM Global, and I couldn’t be prouder. After nearly 20 years, my colleague Tom Schoen… Read More