11 Factors for Maximizing the Benefits of Mobile POS and Self-Checkout Kyle Wittet, Vice President, Oracle Retail Practice The retail industry is facing quite a puzzle: Customers want speed and efficiency, but also personalized service. They want to check out of a store as fast as possible, but also have an associate ready to help [...]
An ERP that’s good for corporate isn’t always good for the unit or subsidiary. The solution is a two-tiered ERP approach in which a more robust, Tier 1 ERP is used at the corporate or global level, while a less complex and less costly Tier 2 ERP is used for the smaller unit. Click to learn more.
Five Components of a Good Training Program for Software Implementations Kimberly Berneck, President and CEO, BTM Global You’re planning a big software implementation, like an ERP or ecommerce solution, that will really catapult your business and service to the next level. You’ve selected the software vendor, the implementation partner, and allotted the employee hours and [...]
An Interview with Kimberly Berneck, BTM Global’s New President and CEO It has been an exciting season of change and growth here at BTM Global! We’ve announced new leadership, expanding client work and deepening partnerships. Kimberly Berneck, BTM Global’s former COO, became company president and CEO on March 31. We sat down with her to [...]
The technology to support a cashierless store can be complex. Learn how BTM’s innovative solution created an efficient and unique retail environment.