Welcome to the BTM Global Blog!
Here you’ll find our perspective on industry news and trends, the latest happenings at BTM Global, and a window into our dynamic team members and culture.
Scalability & Customer Satisfaction: How and Why to Invest in a Help Desk
Scalability & Customer Satisfaction: How and Why to Invest in a Help Desk In recent years, a high percentage of store closures have been partly due to a lack of loyal repeat customers and the ability to service customers to… Read More
Meet the Team: Raphael Gomes Lead Technical Engineer
Meet the Team: Raphael Gomes, Lead Technical Engineer At BTM Global, our work goes beyond integrations and technology. We prioritize our relationships, building strong connections with our clients and colleagues. Our “Meet the Team” series introduces you to the… Read More
From the CEO: 2023 Year in Review and a Look Ahead
From the CEO: 2023 Year in Review and a Look Ahead Kimberly Berneck, President and CEO This year was a transformational one for BTM Global, and I couldn’t be prouder. After nearly 20 years, my colleague Tom Schoen… Read More
Meet the Team: Phuong Ho, Quality Control Lead
Meet the Team: Phuong Ho, Quality Control Lead At BTM Global, we believe our work is about more than technology. It’s about our people and our relationships with clients and colleagues. We hope this “Meet the Team” series gives… Read More
11 Factors for Maximizing the Benefits of Mobile POS and Self-Checkout
11 Factors for Maximizing the Benefits of Mobile POS and Self-Checkout Kyle Wittet, Vice President, Oracle Retail Practice The retail industry is facing quite a puzzle: Customers want speed and efficiency, but also personalized service. They want to check out… Read More
BTM Global Recognized by NetSuite as Summer 2023 Alliance Partner Spotlight Award Winner
BTM Global Recognized by NetSuite as Summer 2023 Alliance Partner Spotlight Award Winner We are excited to share that Oracle NetSuite has named BTM Global a Summer 2023 Alliance Partner Spotlight Award Winner for the Retail category! NetSuite’s Alliance… Read More