United Art and Education Improves Customer Experiences with NetSuite
Provider of more than 20,000 high-quality education and art resources
implements NetSuite to better serve artists, teachers and parents
MINNEAPOLIS (May 17, 2021) – United Art and Education has chosen BTM Global, a premier provider of system integration and development services, to implement Oracle NetSuite. With NetSuite, United Art and Education will be able to streamline business operations and seamlessly connect in-store and online purchases to better serve its growing customer base.
Founded in 1960, United Art and Education provides more than 20,000 high-quality education and art resources to schools, teachers and organizations through competitive prices, volume discounts and superior customer service. With seven locations and more than 100 employees, United enables schools to merge operations into a single database and avoid the use of multiple platforms and programs. To gain a single view of its business and connect its data, United Art and Education selected BTM Global to lead the implementation of NetSuite.
“NetSuite will enable us to stay in full control of our operations, meaning a more personalized customer service experience, ultimately driving an increase in sales,” said Mike Gugel, president of United Art and Education. “BTM Global’s proven track record of success made us confident they could deliver on this project and help us get back to focusing on the community we serve.”
By enabling United Art and Education to integrate and automate core business functions, NetSuite will enable their team to deliver a seamless experience to customers. Through NetSuite SuiteCommerce, they also have a unified view of data across point of sale, website and retail store operations to improve efficiencies.
“United Art and Education’s exceptional commitment to its customers drove this important project,” said Tom Schoen, CEO of BTM Global. “We are pleased to support them as they fully leverage NetSuite to increase their visibility into financials, provide better online and in-store shopping experiences, and increase efficiency across the entire organization.”
BTM Global is a certified NetSuite Alliance Partner and is SuiteCommerce Advanced credentialed.
About BTM Global
BTM Global Consulting, LLC (“BTM Global”) provides system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. Through strategy, development, implementation and support, BTM Global approaches each project as a partnership that helps clients become more seamless, efficient and profitable. Its teams are made up of strategic advisors, problem solvers and proactive partners who examine a project from many angles and perspectives to offer the best solution to a client’s challenges. For more information,staging.btmglobal.com.
About United Art and Education
United Art and Education was founded in 1960 in Fort Wayne, Indiana. They are committed to serving schools, organizations and individuals with quality products, competitive prices and friendly customer service. Their goal is to make shopping fun for every customer, whether you’re an art instructor, elementary teacher, school supply buyer, fine artist or parent. Customers save money on more than 20,000 educational and art related items with low prices, volume discounts and free shipping. For more information, visit www.unitednow.com.