{"id":14327,"date":"2018-09-20T09:35:41","date_gmt":"2018-09-20T14:35:41","guid":{"rendered":"http:\/\/staging.btmglobal.com\/?p=14327"},"modified":"2020-12-28T11:01:18","modified_gmt":"2020-12-28T17:01:18","slug":"enough-with-the-fluff-lets-get-to-the-facts","status":"publish","type":"post","link":"https:\/\/staging.btmglobal.com\/enough-with-the-fluff-lets-get-to-the-facts\/","title":{"rendered":"Enough with the Fluff. Let\u2019s get to the Facts."},"content":{"rendered":"<h2><strong>Enough with the Fluff. Let\u2019s get to the Facts.<\/strong><\/h2>\n<p><strong>By Tom Schoen, CEO, BTM Global<\/strong><\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" class=\"lazyload alignright size-full wp-image-14330\" src=\"http:\/\/staging.btmglobal.com\/wp-content\/uploads\/2018\/09\/tom_blog.jpg\" data-orig-src=\"http:\/\/staging.btmglobal.com\/wp-content\/uploads\/2018\/09\/tom_blog.jpg\" alt=\"\" width=\"320\" height=\"202\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27320%27%20height%3D%27202%27%20viewBox%3D%270%200%20320%20202%27%3E%3Crect%20width%3D%27320%27%20height%3D%27202%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/staging.btmglobal.com\/wp-content\/uploads\/2018\/09\/tom_blog-200x126.jpg 200w, https:\/\/staging.btmglobal.com\/wp-content\/uploads\/2018\/09\/tom_blog-300x189.jpg 300w, https:\/\/staging.btmglobal.com\/wp-content\/uploads\/2018\/09\/tom_blog.jpg 320w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 320px) 100vw, 320px\" \/>Choosing a system integrator and partner for your technology implementation isn\u2019t anyone\u2019s idea of fun. I get it. And wading through the marketing-speak, like \u201cWe\u2019re the #1 integrator!\u201d or \u201cWe\u2019re the #1 vendor partner!\u201d is tough when you can\u2019t find the facts to back up those claims. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, I thought I\u2019d take the opportunity to give you just the facts about what our team has done and how to find the fluff by asking prospective SIs to prove their claims. <\/span><\/p>\n<p><b>We hire teams with diverse backgrounds so you get a more holistic approach.<br \/>\n<\/b><span style=\"font-weight: 400;\">We don\u2019t build teams that only have experience with one type of system, vendor or technology. Expertise in specific areas is important, but if a team\u2019s expertise is too narrow it limits the creativity that\u2019s needed when projects get complicated or when a wide variety of technologies needs to be integrated.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, our people have backgrounds in <\/span><span style=\"font-weight: 400;\">on-premise and cloud-based software implementations, product development, performance engineering, support and more. This diverse background helps us keep your broader business goals in mind. We don\u2019t think narrowly about a task; we ask the right questions early on to make sure the work is aligned with your big-picture objectives. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If a prospective SI claims to be the top or best in their marketing materials, ask them how they\u2019re determining that claim and what makes them different from other SIs in the space. <\/span><\/li>\n<\/ul>\n<p><b>We\u2019re not coy about the real cost.<br \/>\n<\/b><span style=\"font-weight: 400;\">Here at BTM, we include all aspects of a project when providing a quote. Other SIs may appear cheaper at the outset, but will nickel-and-dime you later on because they omitted key portions of the project scope. We help you understand the complete effort and the actual cost to get your project done. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When choosing an SI for your technology implementation, make sure you know exactly what\u2019s covered in their quote. <\/span><\/li>\n<\/ul>\n<p><b>We have actual employees, not contractors.<br \/>\n<\/b><span style=\"font-weight: 400;\">We\u2019re proud that our global teams are overwhelmingly BTM employees \u2013 not contractors. This is a distinct difference compared to other service providers in our space. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The tenure of our employees gives you a reliable, engaged and consistent team for the entirety of the project \u2013 and for any future projects to come. Because of our commitment to employee retention, we can have the same team in place to continue working with you in the future so you don\u2019t have to start from scratch with a new team. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We don\u2019t switch teams half-way through a project, and the team you meet at the demo won\u2019t be replaced with junior team members. A team that has worked together over the years is also more efficient because they have learned one another\u2019s working styles and communication styles. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ask your prospective SIs whether they are majority contractors or employees, as well as the average employee tenure. This can give you a good idea of the efficiency of the team, the trust the individuals have in each other and their ability to collaborate, even if things get tough. <\/span><\/li>\n<\/ul>\n<p><b>Our clients are referenceable AND repeatable.<br \/>\n<\/b><span style=\"font-weight: 400;\">How do we know these facts matter? Because our clients aren\u2019t just referenceable; they\u2019re repeatable. They come back to us again and again with new projects and new problems because they know we\u2019ll do it efficiently, faster and we\u2019ll understand their long-term, strategic goals. We know these facts matter because unhappy retailers hear about our reputation and transition part-way through a project in order to work with us. Then they return to us later to help solve new challenges. <\/span><\/p>\n<ul>\n<li><b><i><span style=\"font-weight: 400;\">Ask your prospective SIs how many years they have been with their clients and how many projects they have worked on together. Keep in mind that one project that lasts multiple years isn\u2019t necessarily a stellar endorsement, but clients that seek out the same SI multiple times for different projects is notable. <\/span><\/i><\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">I hope these facts and outcomes help cut through the clutter and give you a better idea of what makes BTM different. Whether you\u2019re simply gathering information or looking for immediate help, <\/span><a href=\"http:\/\/staging.btmglobal.com\/contact\/\"><span style=\"font-weight: 400;\">you can contact us at any time to learn more.<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enough with the Fluff. Let\u2019s get to the Facts. By Tom Schoen, CEO, BTM Global Choosing a system integrator and partner for your technology implementation isn\u2019t anyone\u2019s idea of fun. I get it. And wading through the marketing-speak, like \u201cWe\u2019re the #1 integrator!\u201d or \u201cWe\u2019re the #1 vendor partner!\u201d is tough when you can\u2019t find [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14330,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44,47],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enough with the Fluff. 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