Challenge: Enhance Operations and the Customer Experience <\/strong><\/h2>\nYouCopia sought to improve the efficiency, organization, and speed of its operations to ultimately enhance the customer experience. As a QuickBooks user, the company searched for a more modern ERP platform to better automate orders and seamlessly process fulfillment, invoicing, and customer collections. In addition, it wanted an ERP that could manage orders from its retailer network, with visibility into real-time financials.<\/p>\n
\u201cOur products help customers organize their home so they can focus on what matters most,\u201d said Shael Patel, director of finance at YouCopia. \u201cAlong those lines, we wanted to improve and better organize our operations so we could focus on what matters most \u2013 serving customers.\u201d<\/p>\n<\/div>
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