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Scalability & Customer Satisfaction:\u00a0How and Why to Invest in a Help Desk In recent [...]<\/p><\/div><\/article>
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Meet the Team: Raphael Gomes, Lead Technical Engineer At BTM Global, our work goes [...]<\/p><\/div><\/article>
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From the CEO: 2023 Year in Review and a Look Ahead Kimberly Berneck, [...]<\/p><\/div><\/article>
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Meet the Team: Phuong Ho, Quality Control Lead At BTM Global, we believe our [...]<\/p><\/div><\/article><\/section><\/div>
<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"yoast_head":"\nNetSuite Managed Services | BTM Global<\/title>\n<meta name=\"description\" content=\"BTM Global\u2019s SuiteBoost is a NetSuite managed services offering that delivers functional, development and administrative NetSuite solutions. 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![](\"https:\/\/staging.btmglobal.com\/wp-content\/uploads\/2021\/11\/suiteboost_header.jpg\")
<\/span><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div>After all the work of implementing NetSuite solutions, you need to maximize your investments of time and cost. Post go-live, small changes may interrupt integrations. The need for enhancements will be discovered. Your team\u2019s knowledge must stay up-to-date.<\/p>\n
If you need an extra boost with managing your implemented NetSuite solutions, you\u2019ve come to the right place.<\/p>\n<\/div>
![](\"https:\/\/staging.btmglobal.com\/wp-content\/uploads\/2021\/11\/suiteboost_quote.jpg\" "\\"suiteboost_quote\\"")
<\/span><\/div><\/div><\/div><\/div>SuiteBoost plans include functional, development, and administrative support services.<\/p>\n
- \n
- Business solution advisement and system development: Personalized training, guided optimization,
\nand new release assistance<\/li>\n - Release management and performance monitoring<\/li>\n
- Change management<\/li>\n
- Diagnosis\/amendment based on NetSuite customizations<\/li>\n
- Architecture (reports, dashboards, configurations, integrations and SuiteScripts)<\/li>\n
- Annual review for adoption and optimization<\/li>\n
- A single point of contact with knowledge of your business and NetSuite solution(s)<\/li>\n
- Weekly reporting and accountability<\/li>\n
- Fast response times<\/li>\n<\/ul>\n
Is SuiteBoost Right for You?<\/span><\/p>\n<\/div>\n
\n\n\n
\n Challenge<\/strong><\/th>\n How BTM\u2019s SuiteBoost Can Help<\/strong><\/th>\n<\/tr>\n<\/thead>\n\n \n I need support with NetSuite customizations.<\/td>\n Make BTM your go-to resource for customization troubleshooting and optimizations.<\/td>\n<\/tr>\n \n My team has changed and they\u2019re not familiar with the system.<\/td>\n Our seasoned experts will develop a personalized training specific to your team\u2019s needs.<\/td>\n<\/tr>\n \n I used BTM Global as an implementation partner. What can you do for managed services?<\/td>\n We know your business and team better than any other vendor. We\u2019ll hit the ground running with a plan to complete your requests efficiently and expertly.<\/td>\n<\/tr>\n \n We need help learning everything our NetSuite solution can do for us.<\/td>\n We\u2019ll create and guide a change management plan to get your team comfortable with NetSuite and maximizing its ROI.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n <\/div><\/div><\/div>Our SuiteBoost NetSuite Managed Services plan options are below. Don\u2019t see what you need? No problem. We can also customize a SuiteBoost package that works for your organization.<\/p>\n
BTM Global SuiteBoost Plans<\/span><\/p>\n<\/div>\n
\n\n\n
\n Basic<\/strong><\/th>\n Advanced<\/strong><\/th>\n Partner<\/strong><\/th>\n<\/tr>\n<\/thead>\n\n \n 5 hours per month<\/td>\n 15 hours per month<\/td>\n 30 hours per month<\/td>\n<\/tr>\n \n On-shore help desk<\/td>\n On-shore help desk<\/td>\n On-shore help desk<\/td>\n<\/tr>\n \n Account manager<\/td>\n Account manager<\/td>\n Account manager<\/td>\n<\/tr>\n \n Targets the most immediate needs of the current platform<\/td>\n Business solution advisement and system development (training, optimization, new release assistance, remediation)<\/td>\n Business solution advisement and system development (training, optimization, new release assistance, remediation)<\/td>\n<\/tr>\n \n Business solution advisement and system development (training, optimization, new release assistance, remediation)<\/td>\n Release management and performance monitoring<\/td>\n Release management and performance monitoring<\/td>\n<\/tr>\n \n <\/td>\n Architecture (reports, dashboards, configurations, integrations and SuiteScripts)<\/td>\n Architecture (reports, dashboards, configurations, integrations and SuiteScripts)<\/td>\n<\/tr>\n \n <\/td>\n Annual review for adoption and optimization<\/td>\n Annual review for adoption and optimization<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n <\/div><\/div><\/div>\r\n<\/a><\/figure>\r\n<\/div>
- Business solution advisement and system development: Personalized training, guided optimization,