{"id":12091,"date":"2015-12-21T17:11:00","date_gmt":"2015-12-21T17:11:00","guid":{"rendered":"http:\/\/wp.btmgcs.com\/?page_id=12091"},"modified":"2018-08-22T11:50:38","modified_gmt":"2018-08-22T16:50:38","slug":"success-stories","status":"publish","type":"page","link":"https:\/\/staging.btmglobal.com\/news\/success-stories\/","title":{"rendered":"Success Stories"},"content":{"rendered":"

DON’T TAKE OUR WORD FOR IT…\u00a0<\/h1><\/div>

Our diverse clients tell our story best. Read their experiences to learn about the challenges they faced, why they chose us, and how we helped them turn their struggle into a success story.<\/p>\n<\/div>

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World Kitchen<\/h3>\n

\"redwing_featured\"<\/a>World Kitchen wanted to invest in a new point-of-service system to better serve customers and empower store associates. Marlana Briggs of World Kitchen explains why WKI chose Oracle Retail Xstore technology and BTM Global as the system integrator, as well as the improvements in customer service as a result.<\/p>\n

Click Here To Watch<\/a><\/p>\n

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<\/a>White Paper: Vetting System Integrators<\/h3>\n

\"decker_thumbnail\"<\/a>There are stark differences in processes, expertise and service among system integrators \u2013 and the success or failure of your project hinges on those differences. Every potential SI will tell you why they\u2019re different, but to get past the marketing speak you\u2019ll need to know what questions to ask in order to discover the differences early in the vetting process. We\u2019ll tell you how.<\/p>\n

Click Here To Download<\/a><\/p>\n

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Red Wing Shoes: Customer Engagement in the Modern Retail Environment<\/h3>\n

\"redwing_featured\"<\/a>The modern point-of-service (POS) is more about service than sales, and it\u2019s taking on an enhanced role in the customer lifecycle. In this e-book by Oracle, Red Wing Shoe Company shares its experiences in replacing a complex legacy POS system with Oracle Retail Xstore, along with the implementation by BTM Global. Download the e-book to learn the drivers behind Red Wing Shoes\u2019 upgrade and best practices for a successful implementation.<\/p>\n

Click Here To Download<\/a><\/p>\n

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<\/a>Perry Ellis International<\/h3>\n

\"decker_thumbnail\"<\/a>Perry Ellis International, with more than 70 stores in the U.S. and U.K., needed to integrate its online and physical store brand environments with a more seamless shopping experience, as well as strengthen payment security. We were the only vendor to offer a true upgrade approach for PEI\u2019s desired technology transition, and as a result the entire project was successfully completed on a tight timeline and saved PEI money compared with other vendors\u2019 approaches.<\/p>\n

Click Here To Download<\/a><\/p>\n

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<\/a>Red Wing Shoe Company Case Study<\/h3>\n

\"scheels_thumbnail\"<\/a>Red Wing Shoe Company aimed to double its store count over a five-year period, but their home-grown, highly customized point-of-service application couldn\u2019t support that goal. Working with BTM Global, Red Wing Shoes leveraged the Oracle Retail Xstore Point-of-Service software to gain a unified view of its inventory, customer information, and experience big gains in productivity. In fact, stores can now process a consumer transaction in about half the time.<\/p>\n

Click Here to Download the Case Study<\/a><\/p>\n

Red Wing Shoe Company Webcast<\/h3>\n

In this archived webcast, Red Wing Shoes\u2019 Marc Kermisch and BTM\u2019s Kimberly Berneck discuss in detail how we worked together to successfully transition Red Wing Shoes to Oracle Retail Xstore. We also share our collaborative approach to implementing EMV-enabled payment processing and the upgrade of internal core applications.<\/p>\n

Click Here to Get the Webcast<\/a><\/p>\n

Red Wing Shoe Company Video<\/h3>\n

Marc Kermisch, CIO of Red Wing Shoes, explains the retailer\u2019s process and experience with implementing the Oracle Retail Xstore Point-of-Service software, and notes that the Oracle partner network was \u201ca big value\u201d to Red Wing Shoes.<\/p>\n

Click Here to View the Video<\/a><\/p>\n

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<\/a>Deckers Brands<\/h3>\n

\"decker_thumbnail\"<\/a>As Deckers Brands expanded, it needed a technology foundation that could vertically integrate retail with wholesale operations. We established the retail system foundation, business processes and retail infrastructure that went live in North American and European stores within 15 months. Streamlining retail operations with an international retail enterprise suite has been essential to Deckers\u2019 growth; the company has more than doubled its retail footprint since the program\u2019s inception.<\/p>\n

Click Here To Download<\/a><\/p>\n

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<\/a>Kirklands<\/h3>\n

\"kirkland_thumbnail\"<\/a>Kirkland\u2019s sought to add functionality to its Oracle Retail merchandising system and streamline processes for a more consistent inventory flow. We were chosen to perform the allocation and replenishment implementations because of our functional expertise and track record of smooth integrations and deployments. As a result of our business process analysis, testing, and training of Kirkland\u2019s internal team, the products had a near-flawless launch and provided verifiable value in time for the holiday season.<\/p>\n

Click Here to Download<\/a><\/p>\n

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<\/a>Scheels<\/h3>\n

\"scheels_thumbnail\"<\/a>Scheels\u2019 POS interface was suitable for store operations but did not meet the needs of its growing in-store deli operations. The retailer chose us to design a new and better interface that accommodated these unique needs. We provided functional and technical expertise in all phases of the project, from design through development, testing and implementation support. The result is a flexible, fast and unified system that enables retail and deli cashiers to run transactions from a single POS application.<\/p>\n

Click Here to Download<\/a><\/p>\n

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