Helzberg Diamonds Empowers Associates to Create Meaningful Customer Experiences
May 9, 2018 – Oracle announced that Helzberg Diamonds has completed a significant upgrade to its Oracle Retail Xstore Point-of-Service solution while implementing Oracle Retail Order Broker and Oracle Retail Customer Engagement with the support of BTM Global.
BTM Global Joins NetSuite Alliance Partner Program
January 15, 2018 – BTM Global announced that it has joined the NetSuite Alliance Partner Program. NetSuite clients now have access to BTM Global’s deep retail industry expertise and holistic approach to addressing their technology needs.
Red Wing Shoe Company is Live with Red Wing for Business
January 4, 2018 – BTM Global announced that Red Wing Shoe Company is live with Red Wing for Business (RWfb), a platform to support the retailer’s large base of corporate customers. RWfb was the retailer’s largest corporate initiative of 2017.
BTM Global Expands its Oracle Retail Solutions Portfolio as NetSuite Alliance Partner
December 5, 2017 – Oracle NetSuite, one of the world’s leading providers of cloud-based financials / ERP, HR, Professional Services Automation and omnichannel commerce software suites, announced the addition of new partners to NetSuite’s Solution Provider Program and Alliance Partner Program. Apps Associates, BTM Global and iSP3 are expanding their longtime Oracle partner relationships to add NetSuite practices to their portfolio.
BTM Global Announces Scheels Service Shop Integration is Live
Sept. 12, 2017 – Scheels, a regional sporting goods retailer, is live with its Service Shop Integration. A joint development effort between Scheels and BTM Global, the project enables associates to complete transactions faster and provides a smoother, more efficient experience for customers.
Red Wing Shoe Company is Live with Oracle Retail Xstore Point-of-Service and EMV
June 20, 2017 – Red Wing Shoe Company is live with Oracle Retail Xstore Point-of-Service (POS) and EMV across its hundreds of retail stores, outlets, distributors, independent retailers and mobile stores. BTM Global provided custom development, implementation and integration of the Oracle Retail Xstore Product Suite and EMV-enabled payment processing, along with code stabilization, tokenization and end-to-end encryption.
PacSun Selects BTM Global to Implement EMV Payment Technology
February 22, 2017 – PacSun has chosen BTM Global’s expert services to implement and integrate EMV software that will enable the global standard for credit card and debit card payments. PacSun is a leading teen and young adult lifestyle apparel retailer that operates more than 494 stores in all 50 states and Puerto Rico.
November 14, 2016 – BTM Global announced that Helzberg Diamonds is live with EMV payment integration. This roll-out is part of a release implementation to the Oracle Retail Xstore Point of Service (POS) software. Helzberg Diamonds, a member of the Berkshire Hathaway group of companies, is a jewelry retailer with more than 230 stores throughout the United States.
BTM Global Announces Successful Go-Live of Oracle Retail POS across Scheels stores
October 13, 2016 – BTM Global announced the successful go-live of ORPOS v14 software for Scheels, a regional sporting goods retailer. The engagement with Scheels included application development for ORPOS, Back Office and Central Office, ORPOS upgrades and enhancements, as well as consultation regarding retail technology trends.
BTM Global Named “Top Enterprise of the Year” by Quang Trung Software City
May 2, 2016 – BTM Global has earned a “Top Enterprise of the Year” award from Quang Trung Software City (QTSC) in Vietnam. The award is given to a small percentage of QTSC companies that most clearly demonstrate supportive employee benefits and policies, good management practices that maximize the talents of its people, and that take an active role in serving and improving the surrounding community.
Helzberg Diamonds Selects BTM Global for Oracle Retail Xstore Point-of-Service Engagements
March 30, 2016 – BTM Global announced that it has been selected by Helzberg Diamonds to implement Oracle Retail Xstore Point of Service (POS) software, as well as Customer Engagement and third-party payment providers that include point-to-point encryption, tokenization and EMV certification processes.
Perry Ellis International Saves Time and Money with BTM Global’s Unique Approach to Implementation
Feb. 23, 2016 – BTM Global announced the successful implementation and roll-out of Oracle Retail Point-of-Service (ORPOS) v14 and Oracle Retail Store Inventory Management (SIM) v14 for Perry Ellis International stores throughout the U.S. BTM Global brought a unique approach that allowed the project to be completed in an expedited timeframe.
Red Wing Shoes Selects BTM Global for Custom Development and Implementation of Oracle Retail Software
Feb. 1, 2016 – BTM Global will provide Red Wing Shoe Company with custom development of the Oracle Retail Xstore Point of Service software, code stabilization, and additional enhancements to smoothly implement the software in its hundreds of stores.
Perry Ellis Deploys Oracle Retail Release 14 to Enable Commerce Anywhere Capabilities and
Support International Growth
March 26, 2015 – BTM Global provides systems integration services for retailer Perry Ellis, including functional and technical design work, custom integration points, interface designs, development and testing, and scripting through training and user-focused testing.
April 16, 2018 – There are interesting conversations in the industry about the drawbacks of moving systems to the cloud, especially for retailers that want to get creative with their data. Kimberly Berneck takes a look at these questions in Point of Sale News.
December 2017 – At Point of Sale News, Kimberly Berneck discusses what EMV 2.0 is and isn’t, which retailers are most effected, and the key parts of your business plan that can help you decide whether you need to take immediate action.
November 6, 2017 – Retailers have been rolling out EMV, but it hasn’t been a fast process. Kimberly Berneck discusses what to look for in a system integrator and how to better understand how your own organization will navigate the move.
October 25, 2017 – Retailers can spend significant resources developing analytics plans that support their goals. To put this plan into action, however, there should be a good grasp of the why and the how of a plan. BTM president and CEO Tom Schoen explains.
August 27, 2017 –Payment security solutions like EMV, point-to-point encryption and tokenization are notoriously complex to implement. For SMBs with little internal expertise and smaller budgets, this can be daunting. But Kimberly Berneck explains why these differences don’t exclude SMBs from taking on an implementation – and can even be advantages.
August 15, 2017 – Change management is a core part of a technology implementation plan, but it means more than dictating the steps of a project. At Retail Customer Experience, BTM Global’s CTO, Andy Huynh, discusses how retailers can facilitate the journey so it doesn’t overwhelm their teams.
August 15, 2017 –Significant resources are spent working with analytics firms to develop plans for the KPIs you want to gather and measure. But what happens when the rubber meets the road and it’s time to execute your plan? Tom Schoen discusses how to know what’s realistic.
August 2017 – There are still many retailers who haven’t made the switch to EMV, and they cite common stumbling blocks for their lack of adoption. BTM’s senior vice president of delivery management, Kimberly Berneck, looks at some of the typical challenges and potential solutions in this issue of Point of Sale Magazine.
April 18, 2017 – Smaller, more focused technology projects don’t necessarily mean less complexity; organizations still grapple with questions around integration and meeting mobile consumers’ expectations. Our own Kimberly Berneck discusses the importance of strategic technology planning and a whole-business approach to integration – no matter the size of your project.
Feb. 9, 2017 – Integration among systems, applications and interaction points is important to achieving payment convergence, but it’s also a complicated area. BTM’s Kimberly Berneck explains why integration is critical to the current “buy anywhere” goal that retailers are trying to achieve.
Feb. 1, 2017 – When Perry Ellis International needed to improve and integrate payment security, along with its online and physical store brand environments, we were the only vendor to offer a true upgrade approach to the latest version of Oracle Retail. Learn how the retailer successfully launched the upgrade and achieved a more seamless, efficient and secure experience for its employees and customers!
January 13, 2017 – Point-of-sale system upgrades are complex, and Red Wing Shoes certainly experienced that when the retailer attempted to transition from its legacy system to Oracle Retail Xstore POS. In this profile at CIO.com, Red Wing Shoes discusses their implementation journey and the critical role BTM Global played in its success.
November 8, 2016 – Undertaking any sort of enterprise technology implementation is a huge effort, and just as important as the implementation itself is how you prepare for it – and that’s half the battle. In this piece for Point of Sale News, Tom Schoen covers the four most common best practices that have led to successful outcomes for retailers.
October 20, 2016 – Everyone’s talking about payment technology, and retailers are moving forward with EMV, point-to-point encryption and tokenization. There are a myriad of questions and considerations when preparing for and executing a payment technology migration, and our own Tom Schoen takes a look at the most common ones in this article at Retail Customer Experience.
August 29, 2016 – The U.S. has lagged in EMV adoption in part because retailers’ implementations have been anything but smooth and consistent. Knowing what to look for in the right technology partner is critical, as well as understanding how your own organization will navigate the transition. BTM president Tom Schoen discusses both in Apparel Magazine.
August 19, 2016 – When looking for a partner to help your retail organization with technology development or implementation, your options can be overwhelming. How do you tell the difference between companies? We explain our take in this article for The Saigon Times.
March 30, 2016 – “Helzberg Diamonds Enhances Customer Experience through POS” notes our implementation of Oracle Retail Xstore Point of Service software, as well as Customer Engagement and third-party payment technology that includes point-to-point encryption, tokenization and EMV certification processes.
March 30, 2016 – “Jewelry Chain Seeks Shiny, New Customer Experience” highlights our work with Helzberg Diamonds and their journey toward improving the productivity of their POS system, as well as giving shoppers a more seamless checkout experience.
March 4, 2016 – “Perry Ellis Taps Oracle Tools for New Payment Options, Security and Better Customer Interaction” spotlights our work with the global retailer, along with the service and inventory management tools that provide secure payment transaction and improved customer interaction at the register.
February 25, 2016 – “Perry Ellis Deploys Latest Oracle Offering at Breakneck Speed” highlights PEI’s new enhancements thanks to the implementation of ORPOS v14 and SIM v14. BTM Global spearheaded the deployment.