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SuiteBoost: BTM Global's NetSuite Lifecycle Support

After all the work of implementing NetSuite solutions, you need to maximize your investments of time and cost. Post go-live, small changes may interrupt integrations. The need for enhancements will be discovered. Your team’s knowledge must stay up-to-date.

If you need an extra boost with managing your implemented NetSuite solutions, you’ve come to the right place.

SuiteBoost plans include functional, development, and administrative support services.

  • Business solution advisement and system development: Personalized training, guided optimization,
    and new release assistance
  • Release management and performance monitoring
  • Change management
  • Diagnosis/amendment based on NetSuite customizations
  • Architecture (reports, dashboards, configurations, integrations and SuiteScripts)
  • Annual review for adoption and optimization
  • A single point of contact with knowledge of your business and NetSuite solution(s)
  • Weekly reporting and accountability
  • Fast response times

Is SuiteBoost Right for You?

Challenge How BTM’s SuiteBoost Can Help
I need support with NetSuite customizations. Make BTM your go-to resource for customization troubleshooting and optimizations.
My team has changed and they’re not familiar with the system. Our seasoned experts will develop a personalized training specific to your team’s needs.
I used BTM Global as an implementation partner. What can you do for managed services? We know your business and team better than any other vendor. We’ll hit the ground running with a plan to complete your requests efficiently and expertly.
We need help learning everything our NetSuite solution can do for us. We’ll create and guide a change management plan to get your team comfortable with NetSuite and maximizing its ROI.

Our SuiteBoost NetSuite Life Cycle Support plan options are below. Don’t see what you need? No problem. We can also customize a SuiteBoost package that works for your organization.

BTM Global SuiteBoost Plans

Basic Advanced Partner
5 hours per month 15 hours per month 30 hours per month
On-shore help desk On-shore help desk On-shore help desk
Account manager Account manager Account manager
Targets the most immediate needs of the current platform Business solution advisement and system development (training, optimization, new release assistance, remediation) Business solution advisement and system development (training, optimization, new release assistance, remediation)
Business solution advisement and system development (training, optimization, new release assistance, remediation) Release management and performance monitoring Release management and performance monitoring
Architecture (reports, dashboards, configurations, integrations and SuiteScripts) Architecture (reports, dashboards, configurations, integrations and SuiteScripts)
Annual review for adoption and optimization Annual review for adoption and optimization

A Sampling of SuiteBoost Clients