When a national retailer needed to strengthen its mobile and promotion capabilities and improve the shopper experience, it chose BTM as the implementation/integration partner because of our deep industry experience and ability to deliver an expert process.
Our teams provided transition, life-cycle support, as well as payment integration and upgrade services for Oracle Retail Xstore Point-of-Service (POS). Now, the retailer has the ability to create advanced loyalty services, identify customer segments, improve promotions, and meet customers’ demand for a converged commerce experience – especially mobile – anywhere at any time.
In addition, Oracle Retail Xstore POS enables store associates to consult with shoppers throughout the store, move seamlessly between checkout devices, and leverage a simplified transaction, promotion and loyalty program management.
The client’s emphasis on an omni-channel customer experience will strengthen its position as a leader in customer service and innovative business practices. We are proud to bring their goals to life!