Meet the Team: Tuan Tran, Project Manager

At BTM Global, we believe our work is about more than just technology. It’s about our people and our relationships with clients and colleagues. We hope this “Meet the Team” series gives you a better understanding of the personalities and passions that make up BTM Global!

Tuan Tran is a long-time BTM leader who thrives on new challenges and understands the importance of fostering a work environment that is supportive, respectful and welcoming. Read on to learn what Tuan has learned from BTM, what excites him, and his advice for young people just starting their career! 

What are your responsibilities at BTM Global?
After more than 10 years working on different projects and working in different roles, I am now a project manager and mainly responsible for software development, project management and people management.

Why did you decide to join the BTM team 10 years ago?
I feel like I was fated to work at BTM, in a way. I chanced upon BTM during my research for new job and I was excited that BTM is an Oracle Retail partner. Working on Oracle, Microsoft or IBM products was a dream for recent graduates like me at the time. After a long interview, I decided to join the company. 

My feeling of fate morphed into a feeling of love as my work experience grew with BTM, as I got to know the team, and as the company gave me many varied experiences and expanded my skills. 

Another reason I joined BTM was because of its core value of encouraging employees to treat BTM as a second home. We look after one another like family, work together, share meals together and woes together, as well as problem-solve together. There’s no sharp distinction between manager and employee. There is a close connection and relationship among us that makes BTM feel like a family. 

What excites you about your work?
I’ve learned a lot working with on-shore and off-shore coworkers, both from a career and personal standpoint. That really excites me. 

I also appreciate the team’s “can do” attitude at all levels. As a project manager, I work directly with people of all experience and skill types here. Everyone here brings a feeling of “can do” – even if we’ve never done it before! Even though we have failures like everyone else, we ultimately make every project a success with our willingness to try new things.

What keeps you interested in the technology space?
We all have to be multi-faceted in our work and knowledge. In the retail software industry, you need to know integrated merchandising software, as well as have an understanding of functionality and technologies of many systems.  

In addition, shoppers have more choices when it comes to how they want to shop, and technology plays a significant role in a great in-store experience. Because of this, retailers have been investing deeply in new technologies and new ideas for their merchandising systems. As their Oracle Retail partner, we love to learn and implement new things, and we’re pleased when we bring value to the client. 

What would you tell others starting out in a software career?
The industry is changing fast. Today’s young people are dynamic, creative, enthusiastic, and eager to learn. I would tell them that individual benefits are important, but to really pay attention to the ways a company can give you diverse experiences and grow your skills because those are very important factors in your long-term success. 

Keep a positive, professional attitude and harness creativity in every aspect of your work, as that also impacts the quality of your work. Use each day as an opportunity to pioneer new activities that excite you. And don’t underestimate how smiling at your colleagues can make the day a beautiful one! 

Tell us about your life outside of work.
My life changed completely when little Cherry, my daughter, came into the world. I spend almost all my time outside of work with the baby and minding the house. To stay active, I play badminton with old friends at a sports club about three days a week, then drink some beers – not too many, just two bottles! I typically travel at least twice a year to re-energize myself, but unfortunately because of the coronavirus, I have no travel plans this year.