Meet the Team: Khanh Mai, Human Resources Manager
At BTM Global, we believe our work is about more than just technology. It’s about our people and our relationships with clients and colleagues. We hope this “Meet the Team” series gives you a better understanding of the personalities and passions that make up BTM Global!
Khanh Mai ensures BTM employees in our Vietnam headquarters are supported and thriving so that they can deliver the best service to clients. Read on to learn why Khanh loves working with people, why team diversity is so important, and her compassion for others!
What are your responsibilities at BTM Global?
As a human resources manager, I am responsible for various HR functions such as recruitment, staffing, training, compensations and benefits implementing, and payroll administering. I’m the bridge between management and employees, which means I am also in charge of fostering a healthy work environment, maintaining and improving company policies and relationship with employees, administering disciplinary procedures and ensuring legal compliance.
Why made you decide to join the BTM team?
I wanted to be in the IT/tech industry because I was drawn to working with young, dynamic and enthusiastic engineering teams. When I found out about BTM, I realized that I could use my skills, talents, experience, and strengths to bring value to employees and help grow the company. I appreciate the fact that employees are treated with respect and that our competitive benefits package is generous; it allows employees to concentrate on their work.
What excites you about your work?
I love working with people! As an HR person, I get to meet employees who come to us with their own unique culture; that gives me the opportunity to learn more about everyone’s differences and how best to work with them. It’s a great way to grow my own skills and to ensure everyone on our team feels understood and supported.
I also love recruiting employees. I feel so happy when I can help a candidate get the job they deserve while also helping BTM get the right person for the job. As a result, we can bring the most talented and hard-working people to serve our clients.
What do you wish others in the industry knew about BTM?
BTM is a leading system integrator for Oracle Retail and Alliance Partner for NetSuite. Our approach to any project is focused on collaboration and delivering an excellent quality of services. We continually improve our work environment and benefits so that employees are happier, motivated, and can focus on being creative and productive.
Tell us about your life outside of work.
I love cooking and travelling with my family! I also love every moment with my children when we are singing or discussing our days together – including some of my real-life experience they may face with when they grow up.
I also love doing charity work. Although I don’t have much time to go to provinces in Vietnam on the weekends to help with BTM’s charity efforts, I support them in other ways. I highly appreciate BTM’s support of Kids Promise; they build homes for the poor in Vietnam and that is very meaningful to me.
Want to connect with Khanh? Find her here on LinkedIn.