Helzberg Diamonds Selects BTM Global for Oracle Retail Xstore Point-of-Service Engagements

BTM Global’s proven implementation model will deliver technologies to enhance the customer experience

MINNEAPOLIS (March 30, 2016) – BTM Global, a premier provider of retail system integration and development services, announced that it has been selected by Helzberg Diamonds to implement Oracle Retail Xstore Point of Service (POS) software, as well as Customer Engagement and third-party payment providers that include point-to-point encryption, tokenization and EMV certification processes. Helzberg Diamonds, a member of the Berkshire Hathaway group of companies, is a jewelry retailer with more than 230 stores throughout the United States.

BTM Global will provide transition, life-cycle support, payment integration and upgrade services. The company’s deep industry experience will provide Helzberg Diamonds with a predictable, expert implementation process to address the company’s needs today while allowing for future growth. Following the Oracle Retail Xstore Point of Service implementation, Helzberg Diamonds will have enhanced business capabilities at store and corporate office locations for secure payments, advanced loyalty services, improved customer segmentation, promotions, and the ability to meet customers’ demand for “commerce anywhere.” In addition, the improved ease of use and productivity of the POS system will give customers a more seamless check-out experience.

“We chose BTM Global because of their proven and successful track record,” said Jeff Rohr, divisional vice president of Helzberg Diamonds. “They have a dedicated team of experts and provide a predictable delivery model. They keep our long-term goals in mind to ensure these projects meet our needs as our industry evolves. We are happy to be working with them.”

“As consumers demand more options from the shopping and buying experience, Helzberg Diamonds is staying ahead of the pack by leveraging multiple technologies to enhance its services,” said Tom Schoen, president of BTM Global. “We are thrilled to be working with them on these projects.”

BTM Global is a long-time Gold-level member in the Oracle Partner Network Specialized program.

About BTM Global
BTM Global provides retail system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. Through strategy, development, implementation and support, BTM Global approaches each project as a partnership that helps clients become more seamless, efficient and profitable. Its teams are made up of strategic advisors, problem solvers and proactive partners who examine a project from many angles and perspectives to offer the best solution to a client’s challenges. For more information, visit staging.btmglobal.com.

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.


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